{"id":2770,"date":"2022-01-25T16:26:51","date_gmt":"2022-01-25T15:26:51","guid":{"rendered":"https:\/\/www.crtl.fr\/faq\/"},"modified":"2023-12-10T19:51:57","modified_gmt":"2023-12-10T18:51:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.crtl.fr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ background_enable_image=”off” background_blend=”overlay” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_font=”|on|||” header_font_size=”42px” header_line_height=”1.3em” header_2_font=”Work Sans|500|||||||” header_2_text_color=”#27469d” header_2_font_size=”32px” header_2_line_height=”1.3em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” custom_padding=”|||” animation_style=”slide” animation_direction=”bottom” animation_duration=”750ms” animation_intensity_slide=”5%” header_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n

Any queries? Any questions? we will answer them.<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”||3px|||” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_font=”|on|||” header_font_size=”42px” header_line_height=”1.3em” header_2_font=”Work Sans|500|||||||” header_2_text_color=”#27469d” header_2_font_size=”32px” header_2_line_height=”1.3em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” custom_margin=”||-1px|||” custom_padding=”|||” animation_style=”slide” animation_direction=”bottom” animation_duration=”750ms” animation_intensity_slide=”5%” header_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n

Our company<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” custom_padding=”5px|||||” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”1%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_enable_color=”off” global_colors_info=”{}”][et_pb_toggle title=”What are you used for?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover_enabled=”on|hover” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]CRTL is an independent survey firm offering personalized surveying and assistance services for its clients, whether they are insurers, brokers or professionals.
\nAs such, we carry out on behalf of our principals (Insurers, Brokers, Insured) all the administrative and technical management following the occurrence of a claim.
\nCRTL has three areas of activity:
\n– the expertise division
\n– the damage survey division
\n– the recourse division[\/et_pb_toggle][et_pb_toggle title=”What is the concrete difference between the three areas of activity of the company: Survey, Claim Management, Appeals?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]<\/p>\n

The expertise division allows us to determine the origins and causes of the dispute as well as the inherent damage.
The Damage Survey department specializes in the management of international disputes.
The Appeal Department ensures the legal appeal, both amicable and judicial, against the third party responsible for the loss.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”I don’t know CRTL. What are your references? Can you name your most representative projects and important clients?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]<\/p>\n

CRTL was founded by Damien Dumartin and Gr\u00e9gory Napp\u00e9e in 2015. Since its creation, CRTL has performed more than 5,000 surveys and 500 recourses
Several of CRTL’s surveyors are referenced by major networks such as CESAM EEA\/CNPP or ISA \/ WK Webster <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Who is on the phone when you call our contact number?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]<\/p>\n

When calling CRTL, our clients are put in touch with an experienced claims manager who can respond optimally and quickly to our clients’ needs.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”||3px|||” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_font=”|on|||” header_font_size=”42px” header_line_height=”1.3em” header_2_font=”Work Sans|500|||||||” header_2_text_color=”#27469d” header_2_font_size=”32px” header_2_line_height=”1.3em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” custom_margin=”||-1px|||” custom_padding=”|||” animation_style=”slide” animation_direction=”bottom” animation_duration=”750ms” animation_intensity_slide=”5%” header_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n

Expertise <\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” custom_margin=”|auto|1px|auto||” custom_padding=”5px|||||” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”1%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_toggle title=”In which case is a claim survey is necessary ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover_enabled=”on|hover” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]The appropriateness of an expertise is judged on a case-by-case basis with regard to the presumed amount of the loss, the damage, the conditions of the incident, but also the human relations between the various parties involved in the case.[\/et_pb_toggle][et_pb_toggle title=”Who can conduct a survey ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]Any person with an interest in the matter.[\/et_pb_toggle][et_pb_toggle title=”What is the meaning of amicable and contradictory survey ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]In order to be enforceable against each of the parties, the findings of the expertise must be carried out in the presence of the parties or their representatives. A convocation notice is sent to all the parties involved in the case for this purpose.[\/et_pb_toggle][et_pb_toggle title=”What are your response times ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]CRTL can intervene within the hour in any geographical location. [\/et_pb_toggle][et_pb_toggle title=”What are your domains of expertise ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]<\/p>\n

At the beginning, CRTL was mainly involved in the transport of goods. Since its creation, thanks to the contribution of its teams as well as a policy of continuous training, CRTL has expanded its field of expertise.
CRTL can now intervene in matters of machine breakdown, ship’s hull (river\/yachting), loading\/heavy lift supervision as well as more general Civil Liability or Damage expertise (often related to logistics operations).<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Do you have general conditions of sales ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]Yes, they are available on this website at the bottom of the page, as well as when your file is opened and our invoice is issued.[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”||3px|||” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_font=”|on|||” header_font_size=”42px” header_line_height=”1.3em” header_2_font=”Work Sans|500|||||||” header_2_text_color=”#27469d” header_2_font_size=”32px” header_2_line_height=”1.3em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” custom_margin=”||-1px|||” custom_padding=”|||” animation_style=”slide” animation_direction=”bottom” animation_duration=”750ms” animation_intensity_slide=”5%” header_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n

Damage Commissioner <\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” custom_padding=”5px|||||” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”1%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_toggle title=”Where do you operate?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover_enabled=”on|hover” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]<\/p>\n

We operate all over the world. Since 2015, we have conducted surveys in more than 50 countries, from the closest (neighboring countries) to the farthest (Australia).<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do you choose your experts ? ” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]All of the experts we use belong to the two main worldwide networks, CESAM and LLYODS, recommended by the insurers, which guarantees their quality and technical skills.[\/et_pb_toggle][et_pb_toggle title=”How do you guarantee the reliability of the experts employed ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]CRTL only uses experts we have met and audited in order to guarantee our clients a standard of expertise. CRTL experts are also willing to travel abroad when it is required by our clients. [\/et_pb_toggle][et_pb_toggle title=”Is there a difference in the outcome between an expert assessment performed by a CRTL or by an "international" expert ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]There is no difference.[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”||3px|||” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_font=”|on|||” header_font_size=”42px” header_line_height=”1.3em” header_2_font=”Work Sans|500|||||||” header_2_text_color=”#27469d” header_2_font_size=”32px” header_2_line_height=”1.3em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” custom_margin=”||-1px|||” custom_padding=”|||” animation_style=”slide” animation_direction=”bottom” animation_duration=”750ms” animation_intensity_slide=”5%” header_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n

Recourses <\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” custom_margin=”|auto|78px|auto||” custom_padding=”5px|||||” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”1%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_toggle title=”Who manages these cases?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover_enabled=”on|hover” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]These cases are managed by experienced and available lawyers. [\/et_pb_toggle][et_pb_toggle title=”How long does it take to process an appeal file ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]In most cases, the duration of the prescription in transport is one year (special cases possible in maritime and air transport). The duration of the treatment cannot exceed this period in the worst case. Nevertheless, requests for postponement of prescription can be obtained by our teams.
\nIt takes an average of 6 months to obtain the claim.[\/et_pb_toggle][et_pb_toggle title=”How am I informed of the follow-up ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]CRTL is committed to keeping its clients informed at every stage of the process from initiation to completion.[\/et_pb_toggle][et_pb_toggle title=”What is your price list ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]Our price list is available upon request. [\/et_pb_toggle][et_pb_toggle title=”What are your success rates ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]Our success rate is 80%.[\/et_pb_toggle][et_pb_toggle title=”If there is no recourse in the amicable phase, what can I do ?” open_toggle_text_color=”#27469d” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#27469d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#27469d” open_icon_color=”#27469d” closed_toggle_text_color_last_edited=”off|desktop” _builder_version=”4.16″ title_text_color=”#27469d” title_font=”Work Sans||||||||” title_font_size=”18px” title_line_height=”1.8em” closed_title_font=”Work Sans||||||||” closed_title_font_size=”18px” closed_title_line_height=”1.8em” body_font=”Work Sans||||||||” body_text_color=”#003b60″ body_font_size=”16px” body_line_height=”1.8em” text_orientation=”left” custom_margin=”0px||0px||false|false” title_line_height_tablet=”” title_line_height_phone=”1.6em” title_line_height_last_edited=”on|phone” closed_title_line_height_tablet=”” closed_title_line_height_phone=”1.6em” closed_title_line_height_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(8,14,39,0.1)” icon_color__hover=”#ebc435″ icon_color__hover_enabled=”on|desktop” global_colors_info=”{}” open_toggle_text_color__hover_enabled=”on|desktop” title_text_color__hover_enabled=”on|desktop” title_text_color__hover=”#27469d” closed_toggle_text_color__hover_enabled=”on|hover” closed_toggle_text_color__hover=”#27469d” open_toggle_text_color__hover=”#27469d” open_toggle_background_color__hover=”rgba(0,0,0,0.02)” open_toggle_background_color__hover_enabled=”on|hover” closed_toggle_background_color__hover=”rgba(0,0,0,0.02)” closed_toggle_background_color__hover_enabled=”on|hover” body_font_size__hover_enabled=”on|desktop” open_icon_color__hover=”#ebc435″ open_icon_color__hover_enabled=”on|desktop” body_font_size__hover=”16px”]<\/p>\n

CRTL cooperates year-round with a lawyer specialized in the field of transportation. In the event that the amicable phase does not lead to the expected result, CRTL can propose the implementation of a legal action to its clients.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Any queries? Any questions? we will answer them.Our companyCRTL is an independent survey firm offering personalized surveying and assistance services for its clients, whether they are insurers, brokers or professionals. As such, we carry out on behalf of our principals (Insurers, Brokers, Insured) all the administrative and technical management following the occurrence of a claim. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-2770","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCRTL France - FAQ<\/title>\n<meta name=\"description\" content=\"Our FAQ page features a list of frequently asked questions and their corresponding answers, providing useful information for users.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.crtl.fr\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Our FAQ page features a list of frequently asked questions and their corresponding answers, providing useful information for users.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.crtl.fr\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"CRTL France\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-10T18:51:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.crtl.fr\/wp-content\/uploads\/2022\/04\/LOGO-SITE-1-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"33 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.crtl.fr\/en\/faq\/\",\"url\":\"https:\/\/www.crtl.fr\/en\/faq\/\",\"name\":\"CRTL France - 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